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How do I close my account?

For Green Dot accounts opened or debit cards purchased AFTER xx/xx/xx.

1. Log in to the Green Dot app.

2. Tap "Menu”, “Account", and "Manage card"

3.Choose “Close your account” and select how to get any remaining funds on your account.

For Green Dot accounts opened or debit cards purchased BEFORE xx/xx/xx.

1.Log in to the Green Dot app.

2. Tap “Settings” and “Manage card”

3. Choose "Close your account" and select how to get any remaining funds on your account.

• Spend down your balance to $0 – Use your card to make purchases in stores and online or for ATM withdrawals.

• Pick up cash (if your balance is at least $22.50) – Use a barcode generated through the Green Dot app or GreenDot.com to pick up cash at Walmart. $2.50-$5.00 retail service fee applies and will be deducted from the balance on the account.

• Get a refund check- The check will be sent to your address on file within 14 days of closing your account. You won't have access to your funds after a check has been issued.

Your account will automatically close when your balance reaches $0.

Once you close your account, you can view your account statements and transactions history at GreenDot.com or in the Green Dot app.

Still need help closing your account? Contact Customer Support at (866) 795-7597 for additional assistance.

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