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How do I activate a Green Dot card I purchased at a store?

You can activate your temporary Green Dot debit card you purchased at a store by downloading and opening the Green Dot app and tapping 'Activate card' or going to GreenDot.com/activate and following the prompts. You’ll be asked to provide the below info so we can verify your identity and set up your account.

  • 16-digit card number
  • Expiration date
  • 3-digit security code (found on the back of your card)
  • Email
  • First and last name
  • Address
  • Date of birth
  • Social Security Number
  • Mobile phone number (for identify verification purposes)
  • Username and password to manage your account
  • PIN for card purchases and ATM withdrawals

Start using your card upon successful activation.

Online access and identity verification (including Social Security number) is required to open an account. Mobile number or email address verification and mobile app are required to access all features. Federal law requires a person to be 18 or older to open an account.

We’re required to collect this information in accordance with The USA PATRIOT Act — a federal law that requires all financial institutions to obtain, verify and record information that identifies anyone who successfully opens an account with us.

Excludes temporary cards acquired at a financial service center (location offering check cashing, payday loans, money transfers)​​

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