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Can I still access my funds if my card is reported lost or stolen?

Yes, you can access available funds on your account using the Green Dot app to pick up cash at Walmart.

For Green Dot accounts opened or debit cards purchased AFTER xx/xx/xx.

When you report your card lost or stolen you will see an option to pick up cash from your account at Walmart. Look for the "Get cash now?" button and follow the simple instructions to create a cash pick up barcode to take to Walmart to pick up your cash.

After you report your card lost or stolen, you can continue to access available funds from your account while you wait for your replacement card to arrive.

1. Log in to your account and go to the "Manage cards" section found under the "Account" section of the "Menu" in the Green Dot app.

2. Select "Track/activate card" and then click or tap the "Get cash now?" button.

3. From there, follow the simple steps to generate a time-sensitive barcode that you can take along with your valid government-issued ID to Walmart to pick up your cash. There is a $3 service fee.

For Green Dot accounts opened or debit cards purchased BEFORE xx/xx/xx.

Tap on "Settings", then "Manage Card" in the app and follow the prompts to generate a time-sensitive barcode that allows you access to pick up cash at Walmart. There is a $3 service fee.

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