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Why was my card declined online if I have enough money in my account?

The address you provided to the merchant might be different than the address on file for your card. Log in to the app to verify your address. 

For Green Dot accounts opened or cards purchased AFTER xx/xx/xx
Tap "Menu" in the Green Dot app footer or the profile icon in the top right corner and select "Personal info" 

For Green Dot accounts opened or cards purchased BEFORE xx/xx/xx
Tap "Settings" in the Green Dot app footer and select "Personal info"

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