Welcome to the Green Dot Help Center
How can we help?

Can’t find your answer? – Contact us

How can I get account assistance?

Need account assistance? Chat with us. Chat is avaliable 5am-9pm PT, 7 days a week. Or call us at (866) 795-7597 5am-9pm PT, 7 days a week.

For Green Dot accounts opened after xx/xx/xx

Log in to your account in the app and tap "Help" and "Chat with us" to start a chat.

For Green Dot accounts opened before xx/xx/xx

Log in to your account on GreenDot.com and click the "Support" tab to access chat.

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