Welcome to the Green Dot Help Center
How can we help?

Can’t find your answer? – Contact us

How can I get account assistance?

Need account assistance? Chat with us. Chat is avaliable 5am-9pm PT, 7 days a week. Or call us at (866) 795-7597 5am-9pm PT, 7 days a week.

For Green Dot accounts opened or cards purchased ON or AFTER 6/25/26

Log in to your account on GreenDot.com or the app, select "Help", then "Chat with us" to access chat.

For Green Dot accounts opened or cards purchased BEFORE 6/25/26

Log in to your account on GreenDot.com and click the "Support" tab to access chat.

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