Welcome to the Green Dot Help Center
How can we help?

Can’t find your answer? – Contact us

What is overdraft protection?

Overdraft protection is an optional service that helps cover purchase transactions that exceed your available balance and would normally be declined because of insufficient funds. ATM withdrawals, bill payments made within the app and sending money to others are not covered by overdraft protection. Overdrafts are paid at our discretion, and we do not guarantee that we will authorize and pay any transaction.

Cash withdrawals, paying bills within the app, and sending money to others are NOT covered.

IMPORTANT: You must meet the direct deposit eligibility requirements and have an activated, chip-enabled debit card before you can opt in to overdraft protection. Coverage is based on your direct deposits, overdraft activity, and account status. A $15 fee may apply.

Was this answer helpful?

Was this guide helpful?