Welcome to the Green Dot Help Center
How can we help?

Can’t find your answer? – Contact us

Someone sent me a MoneyPak number. What do I do now?

1. Create a secure login at MoneyPak.com:
The first time you use a MoneyPak, you will need to go to MoneyPak.com to create a secure login. Enter the MoneyPak number from the back of the package on the first screen. To create a secure login, you will be asked to provide some personal information, including your Social Security Number and date of birth, and also to verify your mobile phone number by following the prompts.

2. Deposit money to a card:
Enter the number of the eligible prepaid or bank debit card where you would like to deposit the funds from the MoneyPak. The entire amount of your MoneyPak will be deposited to that card. Limits apply. 

3. Deposit money again:
Once you have created a secure login on MoneyPak.com, you will only need to log in with your username and password the next time you use a MoneyPak. You can deposit funds to multiple cards using the same secure login, but each MoneyPak may only be used to deposit funds to one eligible card.

Was this answer helpful?

Was this guide helpful?