Welcome to the Green Dot Help Center
How can we help?

Can’t find your answer? – Contact us

How do I set up direct deposit?

For Green Dot accounts opened or cards purchased AFTER XX/XX/XXXX

Choose the direct deposit setup method that works best for you. To get started:

  1. Log in to your Green Dot account.
  2. In the Green Dot app footer, tap “Deposit & pay”. 
  3. Select “Direct deposit” to access your direct deposit page and available setup methods.

Set up manually

Get your Green Dot account and routing numbers to give to your pay provider to set up direct deposit. If your pay provider requests the account type, enter “Checking.”

Download a direct deposit form

Get a form pre-filled with your direct deposit account info. Choose the amount you want deposited and sign the form before giving to your pay provider.

Set up automatically

Set up direct deposit with your pay provider right from your Green Dot account:

  • Search for "Who pays you?" to find your employer or benefits provider.
  • Provide your employer or benefits provider login credentials. (Green Dot uses a third-party provider to securely connect to your payor to update your direct deposit information.)
  • Confirm how much of your pay you want direct deposited to your Green Dot account and submit. That's it!
  • If your request is successful, you should start seeing your direct deposit in your Green Dot account in 1-2 pay cycles. If setup was unsuccessful, we recommend using one of the other direct deposit setup methods above.

IMPORTANT: The name and Social Security number on file with your employer or benefits provider must match your Green Dot account to prevent fraud restrictions on the account.

TIP: Ask your payroll department how long it will take them to set up your direct deposit. If it takes longer than expected to receive your first direct deposit, check back with your payroll department. GO2bank does not have any information about your direct deposit enrollment status.

For Green Dot accounts opened or cards purchased BEFORE XX/XX/XXXX

  1. Log in to your account to get your bank routing number and account numbers.
  2. Provide your account number and bank routing number to your payroll or benefits office.

IMPORTANT: The name and Social Security number on file with your employer or benefits provider must match your GO2bank account to prevent fraud restrictions on the account.

  1. Log in to your Green Dot account.
  2. In the GO2bank app footer, tap “Deposit & pay”. On GreenDot.com, look for the “Move money” menu.
  3. Select “Direct deposit” to access your direct deposit page and available setup methods.

TIP: Ask your payroll department how long it will take them to set up your direct deposit. If it takes longer than expected to receive your first direct deposit, check back with your payroll department. Green Dot does not have any information about your direct deposit enrollment status.

Was this answer helpful?

Was this guide helpful?